Our Return Policy

We want you to be happy with anything you buy from us.

If you are not satisfied that something we sold you is as we described it, we will be pleased to offer an exchange or issue store credit within 14 days of order fulfillment.

We do not make refunds except in cases where we have made an error. If we have made an error, we will refund your original shipping charges and reasonable return shipping expenses you incur. If you wish to cancel your online order for any reason, you will receive store credit, NOT a refund.

If you would like to exchange something, it is your responsibility to get the item back to us in the same condition that you received it.

Please contact us before you make a return. If you have any questions, reach out to hello@filipinofoodcrawl.com.

Damages and Issues

Please inspect your order upon receipt, and contact us immediately if the item is damaged or if you receive the wrong item.

Addresses for online shipping orders must be accurate. Any changes to a shipping address may incur additional fees that will be charged to the buyer.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. It may take some time for your bank or credit card company to process and post the refund.

For any questions, please reach out to hello@filipinofoodcrawl.com.